Up, up and Amway: world-first moments, curated by Encore Event Technologies

Amway China Leadership Seminar wrapped up in Melbourne last week, with the event hosting nearly 16,000 delegates; making the ‘Festival of Amway’ the largest incentive to ever be held in Australia, and one of the largest incentive events from China.

Amway China’s top sellers arrived from Mainland China, in waves of 2,500 to 3,000 people, each experiencing five days and four nights of business seminars, tours, and a gala dinner extravaganza curated by Encore Event Technologies at the Melbourne Showgrounds. The Festival of Amway incentive generated $100 million in economic impact for the State.

For Encore, the planning and delivery of the events spread over a 12-month period, from pitch in May 2024, to briefing in August, with six months to design and deliver full creative until delivery for the April 2025 events.

Between 1 to 30 April 2025, Encore delivered more than 11,000 hours of labour to curate a mammoth production for the Festival of Amway, ranging from engineering to entertainment and choreography, staging, lighting, audio-visual and pyrotechnics. They drew on their in-house heavyweight creatives, production and technology experts to deliver a brand-defining set of ‘moments that matter’ for a truly personalised experience.

The experience started the moment delegates landed in Australia, as Encore Event Technologies staged branded welcome installations in the foyers of each of the 8 Hotels. The business and entertainment program was full to the brim, including a 2.5 hour business conference, a cocktail party accompanied by non-stop entertainment, a gala dinner featuring projections, entertainment and pyrotechnics. The events were delivered in Mandarin, with English speech translation.

The gala dinner featured a 3-course dinner, catered by Melbourne Showgrounds, serving 4.5 tonnes of beef wagyu, 11,000 lobsters, and 16,000 jars of branded lollies as an accompaniment to dessert.

Encore delivered over 2,500sqm LED screens, 190 metres of projection surface, immersing the audience in light, soundscape and visuals. But it was the world-first 35-metre-tall hot air balloon that stole the show, lifting 30m off the ground, with 3D projection mapping in time to a customised soundtrack.

The Festival of Amway’s entertainment program paid homage to some of the incredible destinations Amway China has visited, tapping into the emotion and memories made in global destinations across three decades.

The show opened with Amway’s flower of Total Wellness brought to life, followed by a journey through eight continents including South-East Asia, the Middle East, Spain, Paris, NYC, LA, Las Vegas and Melbourne.

The action-packed, non-stop 15 minute opener featured top echelon artists and entertainers from Melbourne and around the world including: Vietnamese dancers, Arabian belly dancers, Opera singer, ballet dancers and a flash mob cast; Flamenco guitarist, World champion Latin dancers, 40 can-can dancers, 25 dancing gents, LA Showgirls, ‘Elvis’, roller-skaters and BMX riders from global sensation Nitro Circus. A custom-made 3-metre cube gift box shot confetti and dandelion flowers on cue, wrapping up the opening segment. Additional touches included 3D glasses, adding an extra dimension to visuals, a commemorative programme booklet including a collectible magnet opening to reveal the program and performers’ bios.

Delivering the largest incentive event ever held in Australia was not just a milestone for Amway China — it was a defining moment for Encore,” said Scott Nodsle, CEO of Encore Event Technologies APAC. “From concept to execution, we brought together creativity, precision and scale to craft an experience that was not only unforgettable, but truly world-class.”, he added.

Guests will soon return home, taking the memories, energy, and spectacle of an experience filled with technological wizardry and heart-pumping entertainment.

The successful bid for the ‘Festival of Amway’ was a collaboration between Melbourne Royal, Melbourne Convention Bureau, and the Victorian State Government, which was secured in 2023, after competing in a national and international competitive bid.

Encore has a long history of delivering experiences for Amway, the direct selling business, having devised similar trips for delegations from Taiwan, Vietnam, Hong Kong, South Korea and Russia over the past 18 years in addition to other events for international clients.

About Encore

Encore creates memorable experiences that engage and transform organisations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions. Encore operates in more than 20 countries throughout Australia, New Zealand, Fiji and across the SE Asia North, plus locations in America, Europe and the Middle East.

Encore is the trusted partner of choice for leading hotels and venues worldwide and has been awarded the Meetings and Events Australia (MEA) Special Event of the Year Award and Incentive Event of the Year on multiple occasions. The company is headquartered in Sydney for the APAC region.

Encore ANZPAC has announced significant leadership changes in Fiji, marking an exciting new chapter for the company. Long-term Regional Director Rosy Managreve has been promoted to Regional Director of Event Technology Fiji and will oversee the next phase for Encore in the region. Rosy has been a key figure within the Fiji business for many years, and this promotion is a testament to their dedication and effectiveness. Under Rosy’s guidance, Encore Fiji is expected to continue thriving and growing.

In light of this change and after two decades of dedicated service leading Encore’s business in the Pacific, Adam Blyth will be transitioning to Hawaii to assume a new role of Area Director, Venues – Ohau Hawaii with Encore. Adam’s leadership and active role in the local community have been pivotal to Encore’s success in Fiji, and the executive team deeply appreciates his significant contributions.

Tim Keeling, General Manager – New Zealand, Asia & the Pacific commented on the changes,

“We are excited about the leadership changes in Fiji. Rosy’s promotion is well-deserved, and we are confident that she will lead Encore Fiji to new heights. Adam has been a cornerstone of our success in the Pacific, and we wish him all the best in Hawaii.”

Rosy Managreve commented on her appointment,

“I am honoured to take on this new role and lead Encore Fiji. We have a fantastic team here, and I am excited about the opportunities ahead. I look forward to continuing our commitment to local development and leveraging our global resources to achieve even greater success.”

Adam Blyth shared a warm farewell to the Fiji team, saying,

“I am grateful for the opportunity to have led Encore’s efforts in the Pacific for the past 20 years. It has been a very rewarding experience, and I am proud of what we have achieved together. I look forward to my new role in Hawaii and continuing to contribute to Encore’s success.”

Encore Fiji is proud to be a local company, employing locals, developing local talent, and being supported by global resources. This commitment to local development is at the heart of the company’s operations and will continue this tradition under Rosy’s leadership.

This leadership announcement comes on the heels of Encore being named one of the Fortune 100 Best Companies to Work For® in 2025 by Fortune magazine. The 100 Best Companies to Work For list honours companies that build a high-trust workplace environment. Encore’s inclusion on this list is a testament to the company’s commitment to creating a positive and inclusive workplace culture.

Encore, a global leader in event production, is proud to announce it has been named as one of the Fortune 100 Best Companies to Work For® by Fortune magazine and Great Place To Work®. This is the first time Encore has been named to this prestigious list, and it follows three straight years of Encore being certified as a Great Place To Work, which included all 11 eligible countries last year.

The 100 Best Companies to Work For list honours companies that build a high-trust workplace environment, measured through Great Place To Work’s proprietary survey platform. Confidential feedback from more than 1.3 million people are matched against HR data from participating companies. Only companies with consistently high survey responses across the 60 statements that comprise the Trust Index™ Survey are honoured with placement on the list. The survey measures key behaviours that drive trust in management, connection with colleagues, and loyalty to the company.

Encore also took part in a culture audit, which explored its team member value proposition, the impact of its nine Business Resource Groups, career development and certification programs, internal recognition and rewards platforms, and core values.

“Being named to this year’s Fortune 100 Best Companies to Work For list is a significant milestone for Encore and an incredible testament to the culture built by our 12,000 team members across the world,” said Ben Erwin, President & CEO. “At the same time, we all recognise that this is just a point on our journey towards excellence for our customers, venue partners and our team members.”

The Fortune 100 Best Companies to Work For list is highly competitive. Companies are only considered for the list if they are a Great Place to Work Certified™ organisation with 1,000 or more team members in the U.S. Companies are assessed on their ability to create a great team member experience that cuts across job level, business unit, race, gender, age, disability status, or any aspect of team member identity.

Earning a spot on the list is an important indicator of overall company performance. Companies on the 100 Best list consistently outperform the market and exceed their competitors on key business measures like retention and innovation.

“Leaders are the reason a business succeeds or fails,” says Michael C. Bush, CEO of Great Place To Work. “In the more than 30 years we’ve studied the workplace, our data prove that how you treat people shows up in your financial performance.”

This year’s list of winners offers compelling insights into the workforce strategies needed to thrive in the AI era.

“Fortune is happy to have collaborated with Great Place To Work for the 28th year to recognise the 100 Best Companies to Work For,” says Alyson Shontel, editor-in-chief of Fortune. “In a difficult macro environment with unprecedented challenges, these companies seemed to navigate their organisations toward steady and positive working environments for team members. Congratulations to all who were recognised.”

 

About Encore
Encore is the world’s largest event production company, supporting meeting and event professionals with event technology, production, tradeshow and exhibition services. With unmatched capabilities, a hospitality mindset and award-winning customer service, Encore is the trusted partner for 2,100 premier hotels and venues worldwide, serving thousands of customers and interacting with 25 million people annually. Encore is a certified Great Place To Work™, a recognition that highlights the company’s continual investments in its talented workforce as the key to unlocking event customers’ greatest successes. The company is headquartered in Schiller Park, Illinois, and operates in 21 countries across North America, Europe, the Middle East, Australia, and Asia Pacific.

About the Fortune 100 Best Companies to Work For
Great Place to Work selected the 100 Best list by gathering and analysing more than 1.3 million confidential survey responses representing the experiences of more than 8.4 million U.S. employees. Of those, over 670,000 responses were received from employees at eligible companies, and this list is based on that feedback. Organisations are assessed on their efforts to create generous, supportive, high-performance work experiences for every employee in the organisation. Companies must be Great Place To Work Certified™ with 1,000 or more employees in the U.S. and cannot be a government agency.

To be considered, all companies use the Great Place to Work Trust Index™ survey. To get on this list next year, start here.

About Great Place To Work
As the global authority on workplace culture, Great Place To Work brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Its proprietary platform and Great Place To Work Model help companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified and receiving recognition on a coveted Best Workplaces™ list.

Follow Great Place To Work on LinkedInX, and Instagram or visit greatplacetowork.com and sign up for the newsletter to learn more.

About Fortune
Fortune upholds a legacy of award-winning writing and trusted reporting for executives who want to make business better. Independently owned, with a global perspective and digital agility, Fortune tells the stories of a new generation of innovators, builders, and risk-takers. Online and in print, Fortune measures corporate performance through rigorous benchmarks and holds companies accountable. Fortune creates communities by convening true thought leaders and iconoclasts — those who shape industry, commerce, and society — through powerful and prestigious lists, events, and conferences, such as the iconic Fortune 500, the CEO Initiative, and Most Powerful Women. For more information, visit fortune.com.

Encore, the global leader in event technology and creative production, has been appointed as the official in-house event production partner for The Langham, Hong Kong. This partnership brings Encore’s world-class event expertise to the flagship Langham property in Hong Kong, delivering exceptional, innovative, and immersive event experiences.

With a strong global relationship between Langham Hospitality Group and Encore globally, this partnership was a natural evolution. The Langham brand is synonymous with luxury and excellence in service, making Encore the perfect partner to extend this level of distinction into its event services. Whether it’s a high-profile corporate conference, a glamorous wedding, or an intimate private gathering, Encore’s cutting-edge technology and creative solutions will elevate every event at The Langham, Hong Kong.

“As Langham’s flagship hotel in Hong Kong, we are committed to providing our guests with world-class experiences, and this extends to our event offerings,” said Stephanie Choi, Director of Sales & Marketing at The Langham, Hong Kong. “Encore’s reputation for delivering immersive and innovative event productions with the very latest in technology, makes them the ideal partner to enhance our event services and exceed client expectations.”

Encore’s expertise spans creative strategy and design, audio visual technology, immersive event production, and seamless execution, ensuring that every event at The Langham, Hong Kong, is both flawless and memorable. With a deep understanding of luxury hospitality, Encore is committed to delivering bespoke experiences that reflect the elegance and prestige of The Langham brand.

Adding to its credentials, Encore has been recognised by Forbes Travel Guide as the Official Event Solutions Company. Forbes Travel Guide, the only independent global rating system for luxury hotels, restaurants, spas, and ocean cruises, selected Encore as a Brand Official for its leadership in event technology and dedication to supporting world-class venues.

“As a long-time partner of Langham Hospitality Group world-wide, we are thrilled to expand our collaboration to The Langham, Hong Kong,” said Scott Nodsle, Managing Director, Encore International. 

“Our team is passionate about creating immersive, world-class events that push the boundaries of creativity and innovation. We look forward to delivering exceptional experiences that align with the luxury and service excellence synonymous with The Langham brand.”

The Langham, Hong Kong, now joins an elite list of luxury venues benefiting from Encore’s expertise, further reinforcing its reputation as a premier destination for extraordinary events.

Doltone House Hospitality Group and Encore Event Technologies are delighted to announce an
exciting new partnership, commencing in early 2025. This collaboration marks a significant step
forward in delivering world-class event production services across Sydney’s most iconic venues.
The partnership will initially span five of Doltone House’s renowned locations:

  • Doltone House Jones Bay Wharf
  • Doltone House Darling Island
  • Doltone House Western Sydney
  • Doltone House Sylvania Waters
  • Doltone House Hyde Park

We are delighted to partner with Doltone Hospitality Group, a name synonymous with excellence in
the events and hospitality industry
,” stated Scott Nodsle, Managing Director, Encore International.

This collaboration underscores Encore’s commitment to enhancing event experiences through
creativity, innovation, and technical expertise.

This partnership brings together Encore’s industry-leading event production services and Doltone
House’s unparalleled venues, creating a synergy that promises to elevate the guest experience. From
bespoke gala dinners to large-scale corporate events, Encore will deliver tailored solutions that align
with Doltone House’s exceptional standards.

Doltone House is similarly thrilled to embark on this new collaboration, with Jasna Stevanja, General
Manager Sales, commenting,

We are delighted to welcome Encore as our trusted event production partner. Their proven track
record and innovative approach will bring immense value to our venues and the clients we serve.
Encore’s advanced technical offerings and industry-leading services will ensure that every event at
Doltone House will be nothing short of extraordinary.

With this partnership, Encore reinforces its position as a leader in the event production industry,
showcasing its expertise and commitment to creating extraordinary event experiences

Encore took event personalisation to new heights at AIME 2025, showcasing its innovative approach to creating bespoke event experiences that truly engage. With the theme “Your Experience Matters,” Encore transformed its stand into an interactive playground where technology, creativity, and immersive storytelling came together to demonstrate the future of personalised events.

A Stand Designed for Personalisation

Visitors to Encore’s Stand A60 were wowed by the stunning 3-metre-high LED wall panels framing the 18sqm space. At the centrepiece of the activation was a cylindrical platform and curved LED screen, where attendees could design and capture their own personalised photo experience. This highly interactive activation reinforced the power of tailored event design, ensuring that no two experiences were the same.

Encore’s innovative stand design included curved and cylindrical LED displays, a first for the Australian event industry, which showcased show-stopping content in an immersive and impactful way.

From the moment attendees arrived, they stepped into an experience that was uniquely their own and immersed in a journey crafted around their preferences – mirroring how Encore personalises event experiences for clients across the world. By leveraging data-driven personalisation techniques, cutting-edge technology, and interactive storytelling, Encore showcased how events can be transformed into deeply engaging and meaningful experiences.

 

Engagement Beyond the Booth

Encore’s activation wasn’t just about the visual spectacle – it was about putting attendees in control of their experience. Inspired by insights from event personalisation trends, the activation featured an animated character that greeted guests and guided them to the interactive experience. Encore produced a range of customised content for delegates could select their preferred scene and experience featuring themed motion graphics along with matching lighting and sound effects – ensuring a unique selfie photo opportunity. Interactive digital technology was also incorporated into the experience using Encore’s IntelliTouch touchscreen for guests to activate their preferred experience with a tap of a finger.

Guests contributed to the live digital installation by sharing their experience on social media reinforcing their role as co-creators of the experience.

In addition, attendees had the chance to win a $500 experience gift voucher, further driving participation and reinforcing Encore’s commitment to experiential engagement.

Setting the Standard for Future Events

AIME 2025 once again solidified its reputation as the premier business event in the Asia-Pacific region, with over 600 exhibitors, 650 hosted buyers, and more than 20,000 meetings facilitated.

But what set Encore apart was its ability to bring personalisation to life in a way that resonated with attendees.

“In a world where audiences crave deeper connections and more meaningful interactions, we develop innovative ways to engage and immersive attendees.” said Michael Magafa, Commercial Director, Encore APAC.

“Attendees want to feel seen, valued, and immersed in an experience that feels uniquely theirs. For event professionals, this means going beyond generic activations and crafting bespoke experiences that resonate on an individual level.”

“Today’s audiences expect more than just attending an event – they want to feel seen, valued, and immersed in experiences that feel uniquely theirs. Encore has the creativity, production strategies and technology to do just that.”

The activation at AIME 2025 underscored Encore’s leadership in the future of event experiences – one where technology, creativity, and deeply personalised engagement come together to create something extraordinary. With increasing demand for customised activations, Encore’s innovative approach ensures that every event is more than just an experience – it’s an unforgettable journey.

For more information on Encore’s event solutions, visit Encore’s AIME:

encore-anzpac.com/yourxpmatters

Encore Event Technologies is pleased to announce its new partnership with Crowne Plaza® Fiji Nadi Bay Resort & Spa, a luxury resort renowned for its stunning oceanfront location and state-of-the-art event facilities. This collaboration marks another milestone in Encore’s expanding presence in Fiji, further establishing the company as a leader in world-class event production services in the region.

Crowne Plaza® Fiji Nadi Bay Resort & Spa: Meetings & Events

The resort offers the island’s only convention centre equipped with flexible facilities that can be adapted into smaller spaces to accommodate multiple or combined events. Additionally, the resort includes several stunning ballrooms, each offering a distinctive setting for a wide range of events, from immersive galas to high-impact conferences.

Encore’s partnership will enhance the event experience at Crowne Plaza® Fiji Nadi Bay Resort & Spa, providing the resort with in-house access to its award-winning event production services. From corporate conferences and exhibitions to destination weddings and exclusive celebrations, Encore’s team of creative and technical experts will ensure each event is executed to the highest standard, creating unforgettable moments for clients and their guests.

“Encore is thrilled to collaborate with Crowne Plaza® Fiji Nadi Bay Resort & Spa, a stunning venue that aligns perfectly with our vision of delivering extraordinary event experiences,” said Scott Nodsle, Managing Director International. “This partnership allows us to offer our clients an unparalleled blend of luxury and cutting-edge event services in one of the most sought-after destinations in the world.”

Adam Blyth, Area Director Fiji at Encore expressed his enthusiasm for the partnership:

“We are excited to expand our partnership portfolio with Crowne Plaza® Fiji Nadi Bay Resort & Spa. Our team’s deep experience in delivering exceptional events throughout Fiji positions us perfectly to support this premier venue. We look forward to bringing our expertise and innovative solutions to enhance the guest experience and set new benchmarks for event excellence in the region.”
This partnership reflects Encore’s ongoing commitment to expanding its footprint in Fiji and delivering outstanding event services that exceed client expectations, setting new standards in the region.

About Crowne Plaza® Fiji Nadi Bay Resort & Spa
Nestled along the picturesque shores of Nadi Bay, Crowne Plaza® offers a luxurious experience with spectacular ocean views and premium amenities. From versatile event spaces to exceptional dining and leisure facilities, the resort provides an ideal setting for conferences, weddings, and special events. Whether for an intimate beachfront celebration or a large corporate gathering or exhibition, Crowne Plaza® Fiji Nadi Bay Resort & Spa serves as the ultimate backdrop for memorable occasions.

Encore is proud to be Certified™ by Great Place To Work® for the third year in a row.

The prestigious award is based entirely on what current employees say about their experience working at Encore. Great Place To Work® is the global authority on workplace culture, employee experience, and the leadership behaviours proven to deliver market-leading revenue, employee retention and increased innovation.


Great Place To Work Certification is a highly coveted achievement that requires consistent and intentional dedication to the overall employee experience,” says Sarah Lewis-Kulin, the Vice President of Global Recognition at Great Place To Work. She emphasises that Certification is the sole official recognition earned by the real-time feedback of employees regarding their company culture.

“By successfully earning this recognition, it is evident that Encore stands out as one of the top companies to work for, providing a great workplace environment for its employees.”

We are thrilled to again be certified as a Great Place To Work® as we consider employee experience a top priority every day,” said Scott Nodsle, Managing Director, International (EMEA and APAC).

“This certification is a testament to the positive culture we have cultivated at Encore, where every team member feels valued and empowered. Our continued success is a direct result of the hard work, dedication, and passion of our incredible employees. We celebrate this achievement and extend a huge thank you to the team for their amazing commitment and contributions.”

Being awarded the Great Place To Work Certification is a significant achievement that demands commitment to enhancing employee experience,” says Jennifer Purcell, Human Resources Director, APAC. She highlights that this Certification is uniquely awarded based on direct feedback from employees about their workplace culture.

“Encore’s successful attainment of this certification underscores its status as a employer of choice, dedicated to fostering an exceptional work environment for its team members. To achieve this for 3 years running really is a credit to not only our leadership team, but to every team member who everyday makes Encore, a truly Great Place to Work”.

Since gaining our first accreditation in 2022, Encore have improved our benefit offerings to our team members based on their feedback and input. This includes focused career development opportunities, paid parental leave and an enhanced onboarding process. Not to mention Basketball hoops at our base offices.
According to Great Place To Work research, job seekers are 4.5 times more likely to find a great boss at a Certified great workplace. Additionally, employees at Certified workplaces are 93% more likely to look forward to coming to work, and are twice as likely to be paid fairly, earn a fair share of the company’s profits and have a fair chance at promotion.

Globally, Encore is certified in 11 countries including: Austria, Australia, Canada, France, Germany, Mexico, Switzerland, UAE, United Kingdom, United States, New Zealand.


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About Great Place To Work®
As the global authority on workplace culture, Great Place To Work® brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Their proprietary platform and For All™ Model helps companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified™ or receiving recognition on a coveted Best Workplaces™ List.

Sydney, NSW — 5 July, 2024 Hilton Sydney in partnership with Encore, has launched an extraordinary new era in event excellence with their latest showcase, featuring a revolutionary approach to their culinary offering and industry-leading event services. This dynamic event enveloped guests in cutting-edge technology and innovative service offerings, setting a new standard for memorable experiences at Hilton Sydney.

The event was a feast for the senses, captivating media, stakeholders and buyers with seven specialty food stations, including caviar and Peking duck, interactive food displays, premium Champagnes, wines, cocktails, and sakes from around the world. Attendees were also treated to a stellar lineup of live entertainment, from Japanese drummers and an interactive tuna cutting ceremony by masters Ishii San and Ryu Toru to performances by a string duo, flutist and bands Bermuda Social and Larger than Lions.

 — View image gallery —

Under the visionary direction of Executive Chef Hamish Neale, Hilton Sydney unveiled a bold, flexible, and agile culinary concept for events. This new approach is designed to be as expansive and dramatic as budgets allow, celebrating global influences and unrestricted creativity. 

Event organisers place so much time, money and investment into organising quality, bespoke events only to be faced with generic food packages that can often be restrictive or uninspired and this is absolutely not the case at Hilton Sydney” Neale explained. 

We are dedicated to ensuring that no matter where you dine in our hotel you will be experiencing an unforgettable culinary experience.”

Encore’s collaboration with Hilton Sydney also introduced groundbreaking production innovations at the showcase. 

New creative technologies included Flown LED Banners, Ayrton Rivale Profiles, Astera Titan Tubes, Projection Mapping, Prolights Diamondbacks, and Animated Holding Graphics. These advanced tools enable stunning visual effects, interactive pathways, and bespoke content tailored to each event’s vision.

Malcolm Zancanaro, General Manager of Hilton Sydney, highlighted the value of this partnership:

Encore’s partnership with Hilton Sydney allows us to offer an enhanced guest experience with access to new, unique and immersive technologies which include incredible uses and applications of light and LED to create theatrical moments, presentations, theming and pathways. Our guests have unrivalled access to some of the world’s most advanced technologies to create events that are a cut above the rest.

Nicole Russell, Regional General Manager NSW, QLD & ACT added,

Our partnership with Hilton Sydney means we can give our guests an amazing experience combining culinary innovations with cutting-edge, immersive technologies. We’re talking about incredible uses of light and LED to create stunning theatrical moments, presentations, themes and pathways. Our guests get access to some of the most advanced technologies available in our industry, making their events truly stand out.

Image Gallery: Hilton Sydney and Encore Showcase

Encore recently hosted a groundbreaking event that brought together thought leaders and advocates to discuss the critical topics of Trans Awareness, Gender Diversity, and Emotional Intelligence. The event featured powerful presentations from Katherine Wolfgramme, a renowned Trans Awareness Educator and Gender Diversity Consultant, Linda Boyd, the visionary Founder and CEO of Kleu, Rachel Cosgrove-White, a Navy veteran sharing her experiences as a lesbian in the defence force, and Gavin Loveday, a long-standing team member of Accor who shared his heart-warming experience of acceptance working for our hotel partner.

Encore produced the event in support of these inspiring presenters and as part of our various business resource group endeavours which has seen the development of various groups including Encore Pride, Women of Encore and Encore Wellbeing.

Katherine Wolfgramme: Turning Fear into Understanding

Katherine Wolfgramme, a celebrated trans advocate and award-winning speaker, shared her journey as a transgender woman. She highlighted the significance of creating legal precedents and changing societal language to foster a more inclusive environment. Katherine’s efforts have led to monumental changes, such as allowing transgender people in Fiji to change their legal documents and influencing respectful journalism practices in Australia.

In her presentation, Katherine discussed her experiences with gender dysphoria, and the skills and attributes that transgender people build in order to survive in a combative world. She emphasised that transgender people have an ability to engage with body image and empathy in a way that reflects the difficulties they face in a hostile world. Her personal narrative, detailing the struggles and triumphs of growing up transgender, captivated the audience and underscored the urgent need for acceptance and support for the transgender community.

Katherine also addressed the alarming rates of suicide attempts among transgender people, attributing these to societal, environmental, and financial factors. She urged the audience to advocate for mental health support and anti-discrimination measures to improve the well-being of transgender people.

Linda Boyd: Emotional Fitness and Revolutionary Leadership

Linda Boyd, the inspiring founder of Kleu, brought a wealth of knowledge on emotional intelligence and its role in transforming frontline customer interactions. With a successful track record in engagement consultancy, Linda has now set her sights on democratising access to emotional fitness.

Linda shared skills to combat the flight-flee-fawn cycle, such as building a practice of taking six seconds to reflect before making decisions to allow for rational thought to return after emotional overwhelm. She shared her view that emotional intelligence is a muscle that can be built up over time, and discussed how emotional intelligence can help to combat stressful work situations and overwhelming environments.

Rachel Cosgrove-White: Navigating Identity in the Defence Force

Rachel Cosgrove-White, a Navy veteran, shared her poignant and inspiring experiences as a lesbian in the defence force. Rachel’s story highlighted the unique challenges and discrimination faced by LGBTQ+ people in military environments. She recounted her journey of navigating her identity while serving, the importance of resilience, and the compassionate approach she discovered as her son came out as transgender.

Rachel emphasised the need for inclusive policies and supportive leadership within organisations to ensure that all employees can approach their work environments authentically and without fear of discrimination. Her presentation was a powerful reminder of the progress that still needs to be made to achieve true equality and acceptance in all sectors of society.

Gavin Loveday: Acceptance and Inclusion at Accor

Gavin Loveday, a long-standing team member of Accor, shared his heart-warming experience of acceptance working for the hotel brand. Gavin’s story of Accor’s encouragement and acceptance of his creativity through drag illustrated the positive impact of inclusive workplace policies and a supportive company culture. He highlighted how Accor’s commitment to diversity and inclusion has allowed him to thrive both personally and professionally.

Gavin’s experience is a testament to the importance of fostering an environment where all employees feel valued and accepted. His story inspired attendees to advocate for similar inclusive practices within their own organisations.

Empowering Discussions and Future Directions

The event facilitated meaningful discussions on the intersection of gender diversity and emotional intelligence, emphasising the role of empathy and understanding in creating inclusive environments. In-person and remote attendees were encouraged to reflect on their own practices and consider how they can contribute to a more accepting and emotionally intelligent society.

Encore is proud to have hosted such a transformative event, bringing together leaders and advocates dedicated to promoting awareness and understanding of transgender issues, the experiences of LGBTQ+ people in the military, and the importance of emotional fitness. By leveraging these insights, Encore continues to lead the way in creating inclusive, forward-thinking events that drive positive change in the community.