Encore delivered an innovative, virtual solution to enable the GO Foundation’s Big Catch Up to continue despite COVID restrictions. The client wanted a live event feel, despite the fact that this was the first time the event had been delivered virtually. Encore delivered on this requirement by branding the Chime Live platform completely with GO Foundation colours. In the venue, the team built three towers of LED as the stage backdrop to create a branded, stylish look for the online audience that also incorporated GO Foundation design elements.

Encore delivered the University of Sydney’s first ever hybrid celebration for the class of 2020’s 18,000 graduands/graduates. It celebrated the achievements of every student graduating that year and was delivered to an impressive 6,000 online guests from 90 countries around the world.


With live events prohibited under COVID 19 restrictions at the time, the graduations team at the University of Sydney approached Encore to deliver the celebration event in a hybrid format.

The client had serious concerns about how the event would look and that the graduating class would get a professional, engaging experience to celebrate their success. In addition, there were concerns about broadcasting to multiple countries concurrently, in particular to China as the event was to be delivered concurrently worldwide.


Encore presented the perfect solution, the intuitive Chime Live platform which features all aspects you would expect from an in-person event, plus live engagement for everyone to be involved via the platform’s ability to integrate Instagram, Facebook and Twitter messages using the hashtag #USydClassof2020.


The event was streamed live from the Great Hall at the University of Sydney featuring speeches and entertainment for the thousands of online viewers. It was a virtual hit with large numbers of students sharing photos from homes wearing their gowns and celebrating with loved ones.

Our client Cristina Dietmann, Events Manager, University of Sydney was delighted with the result commenting,

“We were all very concerned about changing the event to virtual. Graduations have been delivered in a similar way at the University for 140 years. Graduation is such a special time for our students and we didn’t want to delay it.”

“The Encore team were terrific! They were so knowledgeable about the technology and made me feel totally at ease. The event went without a hitch and we were delighted. Feedback from both Academics and attendees was really positive.”

“Whilst we look forward to being able to do live, in-person graduations in the future, this was a great way to ensure our students could celebrate and not have to wait even longer.”

The Encore team devised an innovative solution for the Department of Defence to move their annual event the D + I Conference to an online format at the National Convention Centre Canberra.

The event was attended in-person by Defence senior leadership, including the Chief of the Defence Force and Secretary of Defence, plus 1,000 online attendees. Pre-recorded speeches from the Minister for Defence and Minister for Defence Industry were also part of the proceedings.

Encore won the event due to their ingenious solution to use their live, event streaming platform Chime Live. The technology was specifically designed to create an environment that was as close to the live event as possible, as well as offering many features for the attendees to engage with one another whether they were in the room or attending online.

The brief from Defence was also that due to the stature of the event and the seniority of the speakers from within the Department a highly professional production was required. So the team also designed a realistic ‘TV Studio’ style stage to ensure a professional, high quality appearance for the broadcast.

The flexible, secure and robust virtual platform was rigorously tested both within the Defence network and externally, to ensure it would provide faultless hosting and streaming capabilities for the inaugural VIP event. As the client was concerned about a fully online event, this attention to detail, professionalism and rigorous testing was another reason the event was won.

On entering the room, in-person attendees were met with an impactful stage set comprising a seamless 10 x 3m LED screen backing the stage. The TV Studio sat within the stage set and was completed with beautiful spot and wash lighting, with an LCD vision fold-back for presenters. Three cameras shooting different angles were used for a mixed broadcast and streamed live into the Chime platform. The team also created impactful multimedia content which was displayed on the screen throughout the event.

The team also moderated a live Q&A for each session within Chime so that the in-person and online audiences could all participate together.

Client testimonial – Loz Goodchild

“Stu and the team did an exceptional job with the delivery of the event, far exceeding our expectations. From the initial planning and liaison with the Department’s ICT team to the physical delivery of the event, everything was on point and the exceptional feedback received to date is a reflection of their knowledge, experience and professionalism.”

Stuart Buchanan, Director of Sales ACT commented,

“The entire team and I were delighted with the event. The delivery was professional, the execution was seamless and the result was engaging for attendees and guests whether they were in the room or online.

The client was extremely impressed with our execution of the event. They loved being on the TV style set and felt we exceeded the expectations of the internal stakeholders at the Department by ensuring we delivered flawlessly. They gained the confidence to continue to use this hybrid format again with Defence events during the current restrictions.”