Melbourne Dazzles in all its Grandeur at the Hyatt Appreciation Event

Client: Hyatt
Venue: Grand Hyatt Melbourne, Melbourne
Date: February 2024

The Brief

This year’s Hyatt Client Appreciation Event returned to Grand Hyatt Melbourne and delivered a feast for the senses for 80 special guests. Each year the highly anticipated event provides the opportunity for the Hyatt brand to showcase the chosen venue’s meeting and events offering. It’s a chance for both Hyatt and Encore to work together to dazzle, inspire, and leave guests with a lasting impression of why Grand Hyatt Melbourne is in the top echelon of Australia’s corporate event venues.

The brief to long-standing in-house event production partner, Encore, was to highlight Grand Hyatt Melbourne’s unique offering – its unparalleled location, the diversity and versatility of event spaces, and the world-class production and technology expertise available to planners.

The Solution

Under the guise of ‘Grand, Personified’, Encore’s in-house team designed and delivered a sensory experience of Melbourne through the eyes of Grand Hyatt Melbourne. The idea underpinning the concept was taking guests on a journey through the vibrant city and how the venue is intricately woven into its rich history and culture. With its central location, Grand Hyatt Melbourne was brought to life as the beating heart of the city. As only “a tram stop away” from all the city’s major landmarks, it was fitting to turn the event’s registration desk into a Melbourne tram stop. From there guests were ushered down a green carpet into the Courtyard to enjoy arrival drinks and canapés. The Courtyard is a unique space designed to emulate the many lush parklands surrounding the hotel, which play host to some of the country’s major sporting events. Lining the green carpet stood LED Pixel Totems displaying iconic Melbourne sporting experiences. Alongside the Pixel Totems, beautiful flower performers greeted guests adding an artistic flair to the magical parklands space. Guests next journeyed into the Verandah for the main dining experience. Here, the Encore team used Touch Kiosk for the seating chart – turning a somewhat taxing task into a streamlined digital experience where guests found their seats at the touch of a button.

The Verandah was designed to celebrate Melbourne’s iconic culture and art scene. Encore employed a range of audio and lighting technologies to transform the venue walls not only into works of art, but a historical journey of Grand Hyatt Melbourne’s part in the development of Melbourne. A simple yet effective lighting solution was used to decorate the tables, with LED lights placed underneath turning them into colorful beacons that glowed throughout the night. A novel approach was used to make the dining menus more tactile, replacing the standard flat piece of cardboard for a fun puzzle guests enjoyed completing. Guests were then treated to some of Melbourne’s finest foods and wine from Executive Chef Steven Beaumont and his team. Whilst guests enjoyed the smell and taste sensations, their ears were also treated to mesmerizing sounds from a live three-piece band playing in the adjacent Library. It was a truly captivating dining experience.

And there was more to come.

Following dinner, guests were invited back through the doors they entered from to be welcomed by an entirely new space. During the dinner, Encore’s production team went to work to completely transform the Courtyard from a magical parkland into a vibrant concert-like space. The impact of the unveiling lived up to expectations with guests left speechless at the transformation and the spectacle that awaited them. Encore used creative lighting and haze to deliver an atmosphere that was sure to get the party started. Guests were entertained by FX Entertainment, a unique mosaic-mirror-clad duo that danced and performed mime. At the final turn of the decks by DJ DuJour, the event concluded. Whilst it was officially over, it was also officially an outstanding success with guests complimenting Grand Hyatt Melbourne and Encore on a truly wonderful evening.

It was a very special evening for our team to show off their creativity and culinary expertise – it was a super team effort and I could not be prouder of how everyone stepped up to this big occasion. The team were thrilled to hear that this was THE client event of AIME 2024 and was the talk of town.
Fredrick Arul
General Manager at Grand Hyatt Melbourne

Client comment:

“Thank you so much for the most magnificent dinner on Tuesday night. The whole experience was magnificent. The food was exceptional, every dish being a piece of art. The Melbourne theme was also beautifully executed. I may be copying it in the future!!”