This trend applies to both big and small companies, as the consumer culture has shifted in favor of experience rather than a simple act of buying. If before, the purchased product was enough to justify the act of spending money, nowadays the act of purchase has to be an event in itself. Apple has pioneered this concept with its Apple Stores. This had a dramatic impact on event marketing.
In part because of this consumer obsession with experience, companies have started spending more money on event marketing than ever before. While this seems like good news for event marketers, it is important to remember that the expectations of companies for event marketing have increased.
This trend disproves the earlier assumption made by many companies that the physical object will be valued by people more than the intangible experience. Apparently, when spending their money, the people are paying more attention to the emotional side of their brain rather than the logical one. That is why enjoyable experiences, such as vacations or concerts, are highly valued by people and are always in demand. That's why you need to choose the location of the event wisely.
A great number of event marketers have stressed the importance of mobile event apps. Most of event marketers are using at least one mobile event app, while many other event marketers are using multiple event apps for a single event they manage. This helps them streamline every aspect of their event marketing work, everything from check-ins to guest interactions during event.
With a proliferation of technology, more and more devices are becoming available to an event marketer. With this multitude of devices has come a need for one unified data set that can be accessed from any device. This is important not only for the purpose of work simplification but also for the purpose of ROI measurement. That is why mobile event apps should be integrated with existing marketing automation platforms and customer relationship management software. This eliminates the need for manual data entry and makes it easy to measure data.
More than half of event marketers interviewed in a marketing study said that they believe that the event ROI is going to be the primary measure of their effectiveness. Nevertheless, the vast majority of event marketers cannot identify the key metrics that can be used by companies to measure the event ROI. This points to yet another interesting trend in event marketing that we discuss below.
While the new event marketing technologies are entering the market almost every month, not many of these technologies will have a permanent place in the pantheon of marketing. The vast majority of marketers seem to be aware of this phenomenon, so they shy away from many new technologies, in part because they require investment of both time and money. However, the fact that mobile apps have gained ground in event marketing in a relatively short period of time is an encouraging development for all the tech enthusiasts out there.
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